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Accessibility Statement for Chatbot

We are committed to making our chatbot accessible to as many users as possible, regardless of ability or technology.

Compliance Status

This chatbot interface is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, due to the following limitations.


Known Accessibility Limitations

We are aware of the following issues that may affect users with disabilities:

  • Screen readers may not fully interpret dynamic chat content if ARIA live regions are not implemented.
  • Color contrast and visual indicators may not be fully optimized for users with low vision.

We are actively working to improve accessibility and address these issues.


Measures to Support Accessibility

We take the following measures to ensure the accessibility of the chatbot:

  • Regular testing of the interface for keyboard and screen reader compatibility
  • Monitoring and responding to user feedback

Feedback and Contact Information

If you experience barriers while using the chatbot or have suggestions for improvement, please contact us:

Steinbeis Transferzentrum – Digital Expertise
Accessibility Team
Email: accessibility@digitalexpertise.eu

We will do our best to respond to your request within a reasonable timeframe, typically within 5 working days.


Enforcement Procedure (EU Public Bodies only)

If you are not satisfied with our response, you may contact the relevant enforcement body:

Landeszentrum Barrierefreiheit
Schlichtungsstelle
Else-Josenhans-Straße 6
70173 Stuttgart
Telefon: 0711 123 39375
E-Mail: schlichtung@barrierefreiheit.bwl.de
Webseite: www.barrierefreiheit-bw.de


Statement Date

This accessibility statement was prepared on: July 7, 2025
It was last reviewed on: July 7, 2025

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